The ISO 9000 family is a set of five quality management systems standards by the International Organization for Standardization which help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service.

Certification can be a useful tool to add credibility, by demonstrating that your product or service meets the expectations of your customers. For some industries, certification is a legal or contractual requirement. At Crescendo Gateway, we develop International Standards, such as ISO 9001, ISO 45001 and ISO 14001.

The global adoption of ISO 9001 may be attributable to several factors. In the early days, the ISO 9001 (9002 and 9003) requirements were intended to be used by procuring organizations, such as contractors and design activities, as the basis of contractual arrangements with their suppliers.

This helped reduce the need for subcontract supplier quality development by establishing basic requirements for a supplier to assure product quality. The ISO 9001 requirements could be tailored to meet specific contractual situations, depending on the complexity of the product, business type (design responsibility, manufacture only, distribution, servicing, etc.), and risk to the procurer.